Getting started with Brex
This article refers to a feature that might not be available in your current Brex plan. If you'd like to learn more about this feature and how to unlock additional capabilities in Brex's upgraded plans, please have your account or card admin reach out to Brex Support by clicking on Support in your dashboard.
Overview
Welcome to Brex! Congratulations on beginning your company’s spend management journey with us. This guide will help you set up your company account and team members set up their individual user accounts. Our interface is intuitive for first-time users, and tooltips should guide you throughout your journey — no need to schedule a demo in order to use Brex. However, if you have questions at any point, please contact your customer success manager or Brex Support. This guide will help you set up your company account and your team members set up their individual user accounts.
Things to know
Before you get started, here are some key details to know about how our software works:
Credit limit
Your account credit limit is the amount of funds you and your team have available to make purchases from all your Brex cards and spend limits. Your limit is determined by several factors, including your Brex product type and your company’s current available funds. You can read more about account limits in this help article.
Brex cards
Your team members will use their Brex cards to make all of their business-related purchases. We offer every user with an applicable role type one physical card and one virtual spend limit card per spend limit they’re assigned to. Transacting with these cards generates an expense entry item in your Brex account, allowing you to manage every business dollar spent.
Budgets and spend limits
When inviting a new user, make sure to create a spend limit so that they can start spending. You can always set up more than one spend limit. PremiumEnterprise Create budgets to track, group, and organize spend across your organization.
Brex business account
A Brex business account allows you to manage operational spend through a checking account provided by Column N.A., Member FDIC (“Column”), and to earn yield through money markets fund investment opportunities offered by Brex Treasury LLC (“Brex Treasury”), a FINRA- and SEC-registered Broker-Dealer and SIPC Member. Anyone approved for a Brex business account will also receive a Brex card with daily payments. You can read more about Brex business accounts in this help article.
Setup guides
After your company is approved for a Brex account, you will first need to:
- Make sure all your account details are entered correctly and that all your settings are customized in a way that works for your business.
- If you have a Brex business account, connect your other bank accounts for easy transfers and autopayments.
- Set up your Brex profile. This is something that all of your teammates will also do once you start inviting them to the account.
Essentials If a step is locked while you’re setting up your Brex account, hover around the lock icon to see the reason.
Application
When signing into your Brex dashboard for the first time, you’ll be prompted to fill out some company details, as well as complete some tasks to better manage your business operations.
Step 1: Select Brex products
From the list, choose which Brex products best suit your business needs. If you plan to use reimbursements, bill pay, or travel, you are required to have either a corporate card or Brex business account.
Step 2: Verify your business
Provide basic details about your company such as business address, incorporation details, and ownership information. This helps us to understand and serve your company better. The specific information that we’ll need depends on whether you’ve already raised funds from professional investors, whether you haven’t yet but plan to, or whether you do not plan to at all. Essentials You’ll also be asked to provide company ownership information, which must be completed before moving to the next step. PremiumEnterpriseSmart Card You can move to the next step and apply for financial services after you complete your initial business verification. If you’re not ready to apply for financial services yet, you can skip to Step 2a and provide your company’s ownership information first. To select your preferred financial product (the Brex business account and/or the Brex card), follow the prompts that appear on your screen.
Step 2a: Provide your business/company owner details
PremiumEnterpriseSmart Card If you haven’t already, we’ll ask you to verify your business owner/account owner by providing their Social Security number or valid ID, among other details.
Step 3: Apply for financial services
We use connected bank accounts to help determine your company's credit limit. Your credit limit is the total amount your entire team — across all of your cards and spend limits — can spend during a given statement period. Essentials You can connect your bank account using Plaid to give us a real-time look into your financials, or indicate that you want to upload bank statements, instead. If you don’t have the right financial data available, you can tell us more about your financial situation to help make sure we get you the appropriate spending limit. After adding your initial bank connection, yyou can connect additional bank accounts in your dashboard under Accounts > External accounts. You can also view, remove, or fix current connections from this same place.
Card setup
Step 1: Set up auto-pay
Choose the account that you want to use to pay your monthly statement, from which we’ll pull funds to settle your outstanding balance. You can choose either a Brex business account or an external bank account. If you choose an external bank account, we'll deposit and withdraw $.01 for validation before the account can be used as a funding source. This process takes 1-3 days to complete. Because failed payments result in immediate credit limit reductions, it's critical that you set up an active bank account with sufficient funds to pay your Brex bills. If you have a Brex business account, you can also fund your account and start earning 4.88% interest.
Step 2: Get your first Brex card
Once your account is set up, you can start spending by ordering your physical and virtual Brex cards. Your virtual card number will be generated immediately - you’re all set to use your card! Important: Please make sure to do this within the first 90 days of when your account opens, so your account doesn’t become inactive.
Step 3: Migrate vendor spend to Brex
Our team can help you take your vendor spend and start paying it with Brex cards so you can maximize your rewards from day one. For more information, please read this help article.
Brex business account setup
To start using your Brex business account, take the following steps.
Step 1: Fund your Brex business account
You have several different options to transfer funds into your Brex business account, including check, ACH, and wire. You can transfer funds from an external bank account — either by connecting that bank account via your Brex dashboard or by initiating a transfer from your bank’s platform. Note: You’ll also want to take processing times into consideration when you’re funding your account..
Step 2: Make your first payment
Once you’ve successfully transferred funds into your account, you can find your current available balance by reading this help article. As long as you have a positive balance, you can initiate outbound payments via ACH, domestic/international wire, or check.
Step 3: Get your first Brex card
Once your account is funded, you can start spending by ordering your physical and virtual Brex cards. Your virtual card number will be generated immediately - you’re all set to use your card! Note: If you have a Brex card with monthly payments and Brex business account, you will only need to complete this step once.
Step 4: Connect your payroll and other resources
You can connect your company resources with Brex using your account and routing numbers. For instructions on connecting popular payroll services, please read this help article.
Step 5: Invite Brex business account-specific users
Account admins and AP clerks are two role types that are only available if you have a Brex business account. Account admins have a full view of both card and Brex business account transactions. They can set up integrations and invite new AP clerks, and are the only role type that can initiate payments with Brex business accounts. Bookkeepers act similarly to a read-only user. While they can’t initiate payments, they can see all transactions on the account and manage any integrations.
Configure your account
Step 1: Invite users and manage organization
Before you start inviting new users to join your Brex account, go to the Team tab to create departments and locations (if applicable). This helps you organize your workforce depending on their area of the business and their physical location. At this point, you’ll have everything in place to start inviting users. Make sure that you know what different role types we offer, so you can assign them appropriately. If you have multiple subsidiaries, you can set up additional entities for your account by following the steps in this article.
Step 2: Integrate your accounting software
Brex integrates directly with several different accounting softwares to enable automatic reconciliation that may save your finance team many hours per month. Please refer to the relevant integration setup and management instructions:
- QuickBooks Online
- QuickBooks Desktop
- Expensify
- Xero
- NetSuite
- Sage Intacct
- Concur
- Pilot
- Workday Financials
- Oracle Fusion
Step 3: Start using Brex Rewards
Brex rewards is the most valuable card rewards program on the market — and there’s no cap on what you earn. If your company uses Brex as its primary corporate card, you'll qualify for Brex Exclusive and earn points on every US dollar spent with a US merchant. For added points accumulation, we offer different multipliers depending on your industry. You can view your current points balance from Rewards in your Brex dashboard. When you’re ready to redeem those points, you can do so for statement credit, travel benefits, airline miles, and more. All of your options are highlighted in this help article.
Step 4: Set up budgets and spend limits
PremiumEnterprise Create budgets to track, group, and organize spend across your organization. Regardless of your plan, when inviting a new user, make sure to create a spend limit so that they can start spending. You can always set up more than one spend limit.
Step 5: Learn about Brex travel
Brex travel allows you to book trips from your Brex app or dashboard — including flights, accommodations, and rental cars. You’ll want to start by establishing your Brex travel account, after which you and your team can start booking.
Step 6: Manage users
After your invited team members finish setting up their own user accounts, you’ll manage how they operate within your Brex account. While many of their permissions will be tied to the role type you originally gave them, you can delegate new duties to them as applicable. This includes setting up account copilots or assigning managers to approve employee spend.
User setup
Once your account or card admin has set up your Brex account, you can expect to receive an invitation to create your user profile. Here are the steps to follow after that invitation email arrives in your inbox.
Step 1: Accept your invitation
If your team's account, card, or user management admin has created a new user account for you, you'll receive an email with the subject line: “[Action required] Welcome to Brex! Your corporate card is waiting.” When you open the email, click the Create account button to accept your invitation. After accepting, you'll be redirected to the Brex dashboard to enter your phone number.
Step 2: Request your physical card
You’ll have the option to order a physical Brex card — or can issue one at a later date by reading this help article. You can reference the same article to issue yourself virtual cards. Your physical card should arrive in 7-10 business days, at which point you can activate it.
Step 3: Add your card to a spend limit
To start spending with your physical card, choose the spend limit you’d like to spend from. In most cases, your virtual cards will be assigned to a single spend limit, though in some cases you can update their spend limits too. Any spend limits assigned to you will represent how much you can spend for different purposes. If you have more than one spend limit, you can instantly change which spend limit is assigned to your card via your dashboard or app, and spend up to that particular spend limit limit. If you need another spend limit at any point in the future, please read this help article.
Step 4: Manage your expenses
Once you start using your Brex card, your expenses will reflect in your history in both the Brex app and dashboard. Your account or card admin may require you to attach receipts and/or memos to your expenses — or, even if they don’t, you might prefer to do this yourself for organizational purposes.
Step 5: Manage your direct reports’ expenses
If you’re a manager, account admin, or card admin that’s been designated as the approver for other team members’ transactions, you can monitor any inbound requests from the Tasks page of your dashboard. This includes reviewing expenses, bill payment drafts, and higher spend limit limit requests.
Step 6: Learn about repayments and reimbursements
US and global reimbursements are business expenses that you make on a personal card that you can request be paid back. Repayments are personal expenses you may unintentionally make on your Brex card that you pay your company back for. To use either product, first connect a personal bank account by following the steps in this help article. Afterward, you can start submitting reimbursement requests or repaying expenses as needed.